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Vastera Signs Global Managed Services Agreement with Avaya

Dulles, Va.-based Vastera, Inc. has signed a worldwide managed services agreement for global trade with Avaya Inc. , a global provider of voice and data networks. Avaya ships products across borders around the world to support its global operations and customer base, and its ability to perform the complex tasks associated with moving goods across international borders is key to minimizing its international inventories.

"Our global supply chain is an area where we can contribute to Avaya's ongoing restructuring and enhance customer satisfaction," said Frank Rondi, director of logistics for Avaya. "To achieve this objective, we worked with Vastera to design an enhanced global trade management function to expand the size and effectiveness of our internal global trade organization around the world. The transfer of the operations to Vastera was seamless to our customers and we expect their proven global trade processes and expertise to drive operational efficiencies and reduce costs across our global supply chain."

Vastera's solutions include software, trade management consulting and managed services. The foundation of these solutions is Global eContent, a rules-based application of country-specific trade and regulatory content, which is updated daily. Vastera clients include: Ford, Visteon, Alcatel, Dell, Microsoft, Fonterra and Nortel Networks.

"Avaya has set very aggressive performance objectives for itself worldwide," said Mark Ferrer, president and chief executive officer of Vastera. "We are eager to contribute to this effort by helping Avaya improve its global supply chain efficiencies. We are also excited to bring on another high-tech managed services client, supporting our strategy of further vertical penetration."