EYT Focuses on ASPs with IBEAM
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Enterprise software ASP and IT services provider EYT today announced that it is branding its application and managed infrastructure services IBEAM.
Formerly Ernst & Young Technologies, EYT takes a full-service approach to the ASP model, delivering both enterprise applications (its software partners include Lawson, Microsoft Great Plains and Oracle) and managed services, ensuring that the applications and network run efficiently, reliability and securely. EYT also announced that it now guarantees its customers 100 percent scheduled uptime.
"The term IBEAM stems from the architectural term for an I-shaped iron or steel support beam," EYT president and CEO, Jim Hunt said in company statement. "We chose the name IBEAM because we believe that it demonstrates EYT's industrial-strength, unique ASP support services and capabilities."
As part of IBEAM, EYT's Customer Service Center offers clients both system and application support as well as diagnostics services.
EYT's Production Customer Care team works with clients from implementation through production and throughout the life of the ASP initiative, providing ongoing service level reviews, the company said.