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3Com Targets Service Providers

3Com Corp. Tuesday laid out its strategy for expanding in the infrastructure space by delivering its e-Networks tools to service providers.

Based on its CommWorks architecture, 3Com (COMS) plans to deliver packet-based networking tools for service providers by enabling ISPs and others to consolidate their existing disparate infrastructures for remote access, IP telephony, wireless data, and broadband access into a single, integrated IP network for the delivery of multiple services.

Other components of its networking strategy include increasing its position as provider of carrier-class Internet access systems and offer a standards-based IP environment with open interfaces.

In conjunction with the strategy, 3Com Tuesday released the newest version of its CommWorks IP telephony platform. Phase one of CommWorks Enhanced Services delivers services including retail IP telephony applications, fax-over-IP and Interactive Voice Response for service providers.

Phases two and three are planned to be released soon with features including Web conferencing, universal messaging, voice virtual private networks and directory services.

"The convergence of voice, data and video into a packet-switched IP network lowers the entry costs for new service providers and enables them to quickly and cost-effectively introduce new value-added services," said Houman Modarres, director, Internet telephony product management, 3Com Carrier Systems. "Our CommWorks IP telephony architecture gives service providers the ability to create new revenue streams while maximizing customer retention."

3Com's e-Networks strategy follows the company's recent partnerships -- with Net2Phone Inc. (NTOP) earlier this month to offer Voice over IP (VoIP) modems, and in December with USWeb/CKS (USWB) to develop, market and deliver wireless applications for the mobile workplace and converged voice, video and data tools.



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