RealTime IT News

Taiwan Survey: WAP Considered Expensive, Slow

According to a new survey by Tamkang University's Department of Mass Communications, the three million Taiwanese people who use WAP facilities on their cellular phones are dissatisfied with the cost, speed and range of services available.

Some 86.5 percent of respondents said that WAP services were too slow, while 85.5 percent complained about the price. There are too few services to make WAP attractive, according to 83.3 percent of those surveyed.

When asked what they wanted WAP facilities for, 79.4 percent of the 1,000 respondents cited viewing financial information and conducting financial transactions as an important reason.

Making movie ticket, restaurant and travel reservations was named by 77.9 percent of those surveyed, while 76.2 percent nominated traffic and weather information.

General reference services were cited by 75.7 percent, while access to news sites was chosen by 73.4 percent.

Despite the level of dissatisfaction with current WAP services, 43.1 percent of the non-WAP users surveyed by Tamkang University said they plan to buy a WAP-capable mobile phone within a year.

According to data released by the Directorate-General of Budget, Accounting and Statistic, 55.7 percent of Taiwan's population owns a mobile phone. The number of cell phone users in Taiwan reached 12.3 million in February, with mobile-phone use now exceeding land line use.