RealTime IT News

Refocused Jamcracker Turns Host

Officials at former ASP Jamcracker Monday will take the wraps off its On Demand Enablement Kit, a platform for software vendors who want to provide hosted services.

The announcement signals a slight shift in the company's business focus from being a software provider for enterprise businesses to one that works behind the scenes of other software offerings.

Developers at the company added functionality that lets ISVs -- through the APIs -- integrate their applications into its PivotPath software. This creates a bundled package that incorporates Jamcracker's ID management functions, allowing the company to offer it as a hosted service. By buying into the kit, customers can later add new applications as their program expands.

PivotPath dates back to the late 1990s when it was an ASP aggregator pulling together a suite of individual software applications on a hosted platform.

When the ASP industry virtually disappeared with the collapse of the dot-com sector, Jamcracker spent two years retooling the separate software titles under one platform, one set of APIs . PivotPath was the result, and it's been steadily evolving since its debut late last year.

Originally slated as an enterprise offering, PivotPath developed an offshoot to provide the same functionality for third-party ISVs who wanted to provide hosted programs themselves.

"We originally thought we'd target the data center at the core enterprise, but found that demand was coming more from ISVs, ISPs and other people that were adding a software-as-a-service model in an evolutionary manner rather than revolutionary," said K.B. Chandrasekhar, Jamcracker chairman and CEO.

The company lined up Kana as its first Enablement Kit customer. According to officials, the partnership will automate the end-to-end process of back-end support with Kana's support software.