RealTime IT News

Cisco Canada Debuts Next-Generation IP Phones

Cisco Systems Canada rolled out this week a range of new Internet Protocol-based voice solutions targeted to the Canadian business market.

The company introduced a second generation of Internet Protocol Phones, Call Processing, and integrated telephony functionality.

Ten products were announced as part of the second generation of AVVID (Architecture for Voice, Video, and Integrated Data) solutions for Internet Telephony.

Layered on top of the AVVID architecture is a series of business applications such as desktop videoconferencing, unified messaging, and integrated call centers.

These further reinforce the business benefit of Internet telephony by leveraging a converged network of voice, video, and data to implement productivity-enhancing business tools.

Cisco also disclosed a third party research study that supports the cost effectiveness and flexibility of replacing traditional PBX and Centrex systems with a new generation of Internet phones.

The study, conducted by the Telecom Applications Research Alliance, indicates that the use of Voice over Internet Protocol could yield potential savings of up to 35 percent, versus traditional Centrex or PBX systems.

Also this week, Cisco and KPMG announced the installation of 350 IP phones in KPMG's Toronto-based Consulting Practice.

KPMG Consulting will be extending their IP Telephony network to connect with its six Internet Broadband Solution Centers located around the world.

To date, Cisco has deployed over 50,000 IP phones globally, including all phone users in its Toronto-based Canadian headquarters, which migrated to IP late last year.