Dot-Coms Hope to Gain from Traditional Agencies' Losses
Page 1 of 2
With the stock market in the midst of its wild gyrations, there's been much hand-wringing about how advertising agencies will fare if the dot-com gravy train derails. But tighter marketing budgets might actually benefit some in the industry -- at least they hope so.
Call it the demise of the Amazon.com (AMZN) marketing philosophy. From the beginning of the e-commerce craze, Jeff Bezos has been the guru for the, "grow market share now, think about profits somewhere down the road," school of thinking. If Amazon.com was doing it, smaller e-tailers could justify such spending to their investors. And, after all, if one player is throwing half its revenues toward customer acquisition, the others must do so just to keep up.
"They are putting an inordinate amount of dollars into marketing right now, in a huge quest for customer acquisition," said Michele Slack, senior analyst in the online advertising group at Jupiter Communications (JPTR).
But now that e-commerce has fallen out of favor and Forrester Research is issuing reports titled, "The Demise of Dot Com Retailers," retail investors are abandoning e-tailers as quickly as they can scramble into their lifeboats. And smart entrepreneurs and venture capitalists are re-considering that "spend, spend, spend" philosophy that had become conventional wisdom.
Since IPOs and secondary stock offerings seem to be growing increasingly difficult to pull off, the only choice for the largely unprofitable dot-com companies is to pull back. Venture capitalists will only pour in more money for so long, and even the stores of dough in their prodigious coffers will likely dry up if the market continues to shun Internet investments. Cash burn must be slowed, and marketing budgets are one of the most visible targets for cuts.
At the same time that we're likely to see Internet start-ups tighten their belts, we're also likely to see fewer companies in the marketplace. Those firms whose stock has taken a beating are likely to get gobbled up by stronger players in their sectors, or by related companies looking to expand.
In its "The Demise of Dot Com Retailers" report, Forrester Research says it believes that, "the high costs of marketing and technology will result in a maximum of three winners in each online retail category." Fewer players mean fewer dollars going to marketing firms, although the remaining firms are expected to spend as much as always on advertising.
"Marketing is still going to be the big differentiator between who is going to win and who is going to lose," said LeFurgy. "Brands still matter, and that is not going to change."
So, are there any potential winners in this situation? Of course, the dot-com survivors will likely end up with a bigger share of the market after struggling through the shake out. And, as online advertising becomes increasingly accountable, Internet marketing firms and media companies hope to benefit by diverting more dollars their way -- selling it as the most accountable way for cash-strapped companies to spend those scarce ad bucks.
"People are going to be more and more careful about how they're spe