Mechanics fix cars, not Web pages. That's where MechanicNet comes in. The Fremont-based ASP for the automotive aftermarket has developed an extensive online community for mechanics (as well as vendors, manufacturers and consumers) that offers an array of business-to-business tools and information, including extensive CRM services that help mechanics manage appointment scheduling, work order processing and customer consultation.
The company's flagship "Maintenance Messenger," which essentially acts as an end-to-end resource for technicians to communicate with vehicle owners, got a content boost today through a deal with ALLDATA, a developer of electronic repair information for the automotive industry.
The addition gives Messenger users a comprehensive list of technical service bulletins and service checklists for practically every vehicle on the market.
"Maintenance Messenger delivers a timely list of manufacturer recommended repairs and services that bridge knowledge gaps between a vehicle owner and his technician," explains Steven Liao, President of MechanicNet.
Aside from in-depth manufacturing and repair information, Messenger can also automatically be primed to inform technicians and consumers when a vehicle is approaching a required service interval. The company's Web site offers extensive diagnosis and repair services for technicians and consumers alike, including diagnosis and cost estimates, online forums and online scheduling.
"Maintenance Messenger contributes to our objective of providing the tools to increase professionalism and profitability for the repair shop customers we serve," says Walt Samuelson, COO of ALLDATA.
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