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Telstra Signs With HP to Provide Unified Messaging Service

[May 15] -- Australian telecommunications giant Telstra has signed a formal agreement with Hewlett Packard to provide a unified messaging technology solution which will enable Telstra customers to send and receive all types of messages from any location.

The deal will give users access to voice mail, e-mail and fax messaging from either a mobile or fixed line phone, or from the Telstra portal. One thousand MobileNet customers have been participating in an HP- and Cisco-sponsored trial since December last year.

"The trial enabled participating customers to forward and store all messages in one virtual mailbox," said Telstra's national general manager of personalised services, Vince Pizzica. "Through a phone call from a mobile or fixed line phone, customers could listen to voice mail, print out a fax or have e-mails read to them with the option of sending a voice mail reply."

Telstra expects to launch a commercial messaging service in June. The company will now work with HP to build an open IP-based technology platform for unified messaging, which will integrate Cisco's uOne Unified Messaging application.