World Telecom Chooses Netcool
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World Telecom plc has chosen Micromuse's Netcool for Windows NT suite of applications to ensure the availability of its value-added voice service offerings.
Among these services, which World Telecom is rapidly deploying, are pre- and post-paid calling cards, single number voice/fax lines, cellular phone and discount PSTN services.
"Because our network infrastructure and our portfolio of services are expanding at such a rapid rate, we required a state-of-the-art management solution," said Michael Segal, head of telecoms at World Telecom. "It was important for us to find a management solution capable of keeping pace with us. Netcool will not only enable us to maintain high service-level standards, but will grow with us as we broaden our offerings and expand our customer base."
The Netcool systems will be implemented in World Telecom's switching sites in the U.K., Spain, Italy, and the U.S. Significantly, they are expected to provide a management foundation that will enable World Telecom to expand into new areas, such as data and Internet-based services.
Micromuse is headquartered in San Francisco, and can be reached at www.micromuse.com.