IBM, Siebel Extend Global Strategic Alliance
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[Markham, CANADA] IBM and Siebel Systems have extended their strategic alliance to provide e-business solutions to mid-sized customers around the world.
They have also announced plans to market Siebel's e-business applications directly to IBM's 90,000 Business Partners in order to standardize internal business processes, eliminate inefficiencies, and improve customer satisfaction.
The combination of Siebel Systems' e-business applications with IBM's e-business infrastructure, technology, and services will offer strong customer relationship management solutions for medium-sized businesses.
"Midmarket businesses represent a tremendous opportunity because of their unique needs as they expand in an e-business world," said Peter Rowley, general manager, IBM Global Midmarket Business.
More importantly, it will offer these customers the same financial returns and competitive advantages that over 100 customers have already achieved with IBM and Siebel."
The latest IBM/Siebel deal is an expansion of a broader relationship between the companies.
Last Fall, IBM announced a global strategic alliance in which IBM and Siebel agreed to jointly develop, market, and sell integrated e- business solutions.
The agreement also included Siebel's choice of IBM's DB2 Universal Database as its primary development platform.
In June Siebel Systems also said it would port Siebel's e-business applications to the AS/400e server platform. That was significant because IBM has more than 200,000 loyal customers using AS/400e technology.