RealTime IT News

MDSI Rolls Out eService.com

[Richmond, CANADA] With MDSI's new eService.com site, service companies can leverage Web and wireless technologies to sell, schedule, dispatch and manage services online.

MDSI Mobile Data Solutions (NASDAQ: MDSI; TSE: MMD) is a worldwide solutions provider to the service sector.

"With a strong team of partners and our company's track record of supplying sophisticated mission-critical workforce management solutions that schedule, wirelessly dispatch, and manage work orders for large enterprises globally, MDSI stands alone in the market in our ability to drive the next wave of e-commerce--the service sector's move to online transactions," said Ken Miller, MDSI's chief executive officer.

Providing wireless service management solutions for mobile workforces, MDSI serves more than 100 clients worldwide, including AT&T Wireless Services, Belgacom, Cox Communications, Florida Power and Light, and Pacific Gas & Electric.

Miller believes that the biggest inhibitor to the service industry's entry into the digital economy has been the lack of software infrastructure required to allow service companies to readily automate their businesses and enable consumers to make purchases in a self-service environment.

Miller added, "With the introduction of eService.com, we've created simple-to-use, yet extremely powerful solutions allowing service companies to optimally run their businesses using the same sophisticated tools that large service companies have enjoyed for years.

Earlier this year, MDSI inked an agreement to acquire Connectria, an application service provider (ASP) and provider of online service management solutions for service companies. For more information, see MDSI Mobile Data Acquires ASP, Connectria, May 8, 2000.