RealTime IT News

VocalTec Brings Call Waiting to Internet

To alleviate the problem of tying up phone lines while connected to the Internet, VocalTec Communications Ltd. has announced Internet Phone Call Waiting.

Working much like traditional phone call waiting, a virtual second line is created to receive incoming phone calls while a user is online. The user can accept the call without disconnecting from the Internet if working from a multimedia PC.

Users need only to install VocalTec's Internet Phone Lite software to enable the service. The tool includes caller ID information when alerting users of incoming calls.

The service is scheduled to launch in the second quarter of 1999 as part of the VocalTec Ensemble Architecture (VEA) suite of telephony products. It is targeted toward Internet service providers that want to offer the service to its subscribers, said Elon Ganor, chairman of VocalTec Communications.

"We designed VEA to provide the foundation for a multi-service environment enabling service providers to launch and manage scalable, new communications services that deliver leading edge voice quality," he said.

"VocalTec Internet Phone Call Waiting allows service providers to diversify their communications services and terminate more calls by providing end users with a cost-effective and convenient virtual two-line solution. It also offers advantages for ISPs that charge by the minute and need services to encourage users to stay online."