RealTime IT News

Bell Web Site Honored

Bell Canada has become the first telecommunications company worldwide to be awarded the prestigious Web Trust and Ernst & Young Cyber Assurance Seals.

The WebTrust program is an internationally recognized e-commerce certification system managed in Canada by the Canadian Institute of Chartered Accountants (CICA). To obtain the WebTrust Seal, specific parts of Bell's Web site underwent a stringent audit.

"Now, Bell Canada customers know that when they are conducting transactions related to the My Service and My Account parts of our Web site, that they are doing so in a secure and safe environment," said Josie Goulet, Bell Canada's senior vice president of Ontario consumer markets.

Specifically, obtaining the Web Trust and the Ernst & Young Cyber Assurance Seals means that Bell Canada can ensure that orders for goods and services will be filled, that goods can be returned, and that product warranties are in place.

In addition, the seals indicate that customer information will remain private and not be used for any other purposes than those which have been agreed to by Bell Canada and the customer.

"Because Internet-based commerce is still relatively new, customers have concerns about privacy and security," said Pat Moriarty, a Partner with Ernst & Young LLP. "Our auditing of a company's Web site helps assure their customers that the site is viable, secure and private."