RealTime IT News

Another eBay Glitch

eBay seems to be glitching more and more often. Last week it was security woes, and now its clothing and jewelry categories went walkabout for more than nine hours over the weekend.

The San Jose, Calif.-based auction company had another service outage in March for about an hour and a half, the first such outage since January of 2001, when the site went off-line for almost 11 hours.

eBay said on its site that "viewing and bidding on items in the Clothing & Accessories category and the Jewelry, Gems and Watches category was unavailable on Sunday, April 7th between 10:55 and 20:07 PDT."

"We are still reviewing the situation but we believe that the problems were caused by data corruption in these two categories," said eBay spokesman Kevin Pursglove.

The company said that in accordance with its standard policy when viewing and bidding are unavailable for more than two hours, it will credit all associated fees as well as extend all listings scheduled to end while the service was out.

eBay went through a rough time with outages in 1999, and worked hard to get its system under control. At one point it suffered through a 22-hour service outage that cost the company an estimated $2 million in lost revenue.