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Arrow Launches Familymeds.com

Arrow Pharmacy & Nutrition Centers launched a new online pharmacy, familymeds.com, offering specialized, one-on-one pharmacy and nutrition services and advice.

"Our new online pharmacy was created to match, as much as possible, the patient interaction and education customers experience in our stores," said Arrow President and CEO Ed. A. Mercadante.

"We wanted to give those customers who prefer to make purchases over the Internet an equally satisfying experience. The key is duplicating the personal touch you get from dealing with qualified, informed pharmacists who can answer your questions and offer guidance."

The site features a team of pharmacists, who will be available via phone and e-mail 24 hours a day to answer customer questions and make recommendations. The site also helps customers find detailed answers in "health clinics," pages with information and advice on 59 specific health conditions.

Earlier this year, the company received a $25 million capital infusion from a group of private investors, and is using the majority of the funding to acquire and open an estimated 60 new pharmacy outlets in the next 12 to 18 months, as well as to launch familymeds.com.

Currently, Arrow operates 71 stores in supermarkets, hospital and retail settings in Connecticut, Rhode Island, Massachusetts, Pennsylvania, Maine and Michigan.