RealTime IT News

AppointmentWeb Launches Online Reservation Service

AppointmentWeb is launching a new Internet service that lets consumers make free online appointments and reservations with a variety of participating businesses, anytime and from anywhere, using a standard browser.

AppointmentWeb said its interface makes it easy for consumers to book repeating appointments -- a golf game every Saturday, a haircut every two weeks -- and to request a reminder e-mail message to be sent to their mailbox, cellular phone or pager.

Users can also download appointments to their Palm or Windows CE device.

"AppointmentWeb really empowers the consumer, and greatly enhances the ability of a business to deliver quality customer service quickly and efficiently," said Tassos Anastassiades, co-founder of AppointmentWeb.

"Using AppointmentWeb, a customer doesn't have to wait on hold or wade through layers of voice mail prompts.

AppointmentWeb said the service can be adopted in stages by a growing business and it can be customized to offer appointments for all the services a business provides, or just a subset. An on-site Internet connection isn't even required to get started.

The service is currently in beta and is scheduled to go live in the fall.