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RealTime IT News

Electronic Billing Picks Up Steam

The Sun-Netscape Alliance put its collaborative powers to use Tuesday by forming strategic relationships with four companies to create an integrated billing package for iPlanet's BillerXpert.

Features of the application include back-end billing and rating, bill presentment and payment and customer service.

America Online Inc. (AOL) and Sun Microsystems Inc.(SUNW) struck up solid relationships with Portal Software Inc., Solect, Vantive Corp. and Science Applications International Corp. (SAIC) to enable Alliance iPlanet BillerXpert clients to streamline their electronic billing processes and generate revenue opportunities.

The alliance hopes the deal will result in faster customer EBPP deployments and stronger business for the biller. The announcement is part of the Alliance's initiative, "Full/Speed/Ahead".

"The relationship with the Sun-Netscape Alliance will provide SAIC with an enhanced solution that we can offer to our customer care and billing clients," said Jonathan Reinhold, vice president in the commercial technology sector at SAIC.

"SAIC is looking forward to working with the Alliance to help drive adoption of these enhanced electronic billing capabilities to raise the value-proposition of Internet bill presentment and payment for IP service providers."

Specifically, Alliance's deal with Portal and Solect will lend customers a leaner integration between iPlanet BillerXpert and their billing engines.

With Vantive's help, the Alliance benefits from excellent customer service options. iPLanet BillerXpert's links electronic bills to customer care solutions, which leaves clients only a few clicks away from resolving customer care issues completely and quickly online.

iPlanet BillerXpert is a complete Internet bill presentment and payment solution, which the Alliance offers as part of its e-commerce applications.



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