SMART to Integrate Microsoft Site Server Commerce Edition
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Austin, TX-based SMART Technologies Inc. said it selected Microsoft Site Server 3.0 Commerce Edition, for use with SMART's eCustomer System.
The eCustomer system delivers enterprise-ready applications, driven by the needs of the customer, not the employee. SMART said it will utilize and extend specific features of Microsoft Site Server 3.0 Commerce Edition to enhance SMART eCustomer.
Jeff DeCoux, CEO of SMART, said: "Microsoft Site Server 3.0 Commerce Edition reduces development time and costs for sophisticated e-commerce Web sites, which will allow SMART to further reduce the time-to-satisfaction for our customers and their customers."
SMART delivers what it calls customer-driven enterprise relationship management with the SMART eCustomer system, comprised of two main components, SMART Touchpoints, customer-driven applications for customer channel enablement, dynamic customer interaction and customer-driven service and support and SMART DNA, a scalable, extensible and supportable infrastructure and architecture for processing customer interactions over the Web.