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Appliant.com Launches E-Business Site Monitoring Solution

Appliant.com launched Lateral Line Network, a hosted Internet infrastructure management service offering e-businesses data on the performance, availability and usage of their Web sites.

The company said Lateral Line Network "is the first service that observes the performance of every product, service and system that affects the end users' Web site experience."

Launch partners and beta customers include Excite@Home, Inktomi Corp., Deloitte Consulting, Freeshop.com, Service Intelligence.com, hardware.com, YellowPages.com, Juno Online Services, Red Hat Inc. GreaterGood.com, Campus Pipeline Inc., MPL2.com, MountainZone.com and AMC Computer Corp.

Lateral Line Network continuously tracks all elements of the Web delivery chain: Web servers, Web applications, external service providers, content servers and the network. Appliant said that Lateral Line Network:

  • Captures and correlates real transactions from real users
  • Measures end-to-end performance across internal systems and external service providers
  • Delivers information and actionable recommendations through hosted reports and real-time alerts
  • Identifies problems that could occur and reports problems that did occur

"We enlisted input from a wide range of e-business leaders to find out what is most important to them in managing their Web sites and their answer was understanding the experience of their customers," said Brian Bershad, chairman and chief executive officer of Appliant.com.

"We listened to them and designed Lateral Line Network, an effective, easy-to-use Web site management service that meets the needs of both the smallest and largest e-businesses."

The first in a series of service offerings from Appliant.com, Lateral Line Network is a subscription service with pricing that begins at $1,500 per month. Competition in this space includes established player Keynote.