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Staples Licenses NetResults ProShop for B-to-B E-Commerce

NetResults Corp. licensed its ProShop software for business-to-business e-commerce applications to Staples Inc., national retailer of office supplies.

Staples will use ProShop to create and operate individual stores for its corporate customers to purchase Staples products via the Web. Financial arrangements were not disclosed.

Each store will be tailored to the unique requirements of the corporate customer using the store. Pre-negotiated product prices, product availability, shipping addresses and billing addresses are all automatically set up for the customer before they ever browse through the store.

"The use of ProShop will save Staples money by automating and streamlining their order processing, and reducing error," said Ed Lingo, vice president of engineering at NetResults Corp. "The system is also expected to increase sales by making it easier for corporate customers to purchase directly from Staples. For Staples' corporate customers, the system provides more up-to-date product information, is easily accessible, and simplifies their ordering process.

"Now that the system is in place, a new store, complete with over 30,000 items and customized for a particular corporate customer, can be automatically generated quickly and easily," said Chris Long, director of e-commerce at Staples.

Staples also used NetResults Professional Services to customize ProShop for the particular requirements of its market and to help integrate the product with legacy product information, customer information and back-end order/transaction processing systems.

Use of ProShop does not require knowledge of HTML to create the stores, which come with support for navigation, shopping carts, searching, order processing and secure payment.

Currently, ProShop supports Microsoft Access and SQL Server databases; in an upcoming release, ProShop will work with databases from Oracle, Sybase and Informix.