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HP and Open Market to Integrate E-commerce Services

Hewlett-Packard Co. and Open Market Inc. signed a joint technology agreement to certify Open Market's Transact Internet- commerce enterprise application to work with HP's MC/ServiceGuard technology.

Transact's certification with MC/ServiceGuard provides "failover protection" to ensure that the Transact application remains available even when systems fail, the companies said. Open Market is a member of HP's Domain Commerce alliance program.

Running the Transact application on systems configured with MC/ServiceGuard offers e-businesses a solution on the HP 9000 Enterprise Server platform. The e-commerce package allows e-businesses to reduce downtime for online retail sites and backend order-processing systems.

Open Market's Transact product provides a set of end-to-end electronic- commerce services including online customer automation and authorization; online order and payment processing; online order tracking and status; and online customer service. Coupling MC/ServiceGuard with Transact in a cluster of HP 9000 Enterprise Server systems allows customers to complete their e- commerce transactions, even during unplanned downtime.

"Open Market is a key e-commerce player, and we are pleased they have selected HP as a solutions partner," said Nigel Ball, general manager for HP's Internet and Systems Application Division. "Combining our solutions will provide customers with a mission-critical configuration, a prerequisite for moving business online."