RealTime IT News

Novell Goes Outside for E-Commerce Help

Novell Inc. signed an agreement with e-commerce service provider Digital River Inc. to manage the e-business portal shopNovell.

Novell said the move is aimed at enhancing e-commerce efficiencies and increasing cost savings to end-users. Financial arrangements were not disclosed.

shopNovell is an e-business portal delivering Novell Net services software to end-users, and to Novell's existing channel and partner community, including resellers, ISVs and OEMs.

The shopNovell solutions portal will provide global e-commerce opportunities for Novell in the United States, Latin America and Asia, with localized shopNovell sites in Canada, Europe, Middle East and Africa coming in the next quarter.

"The ... portal is designed to appeal to consumers and extended channel markets who prefer to access products and services online," said Mark Taylor, vice president of channel sales at Novell. "Outsourcing these operations to Digital River provides a cost-savings, and leverages their online marketing services and strong e-commerce management expertise"

The deal gives Novell "an opportunity to grow shopNovell based on a very scaleable system while expanding sales of their market-leading Net services software titles globally," said Jay Kerutis, executive vice president of Digital River's Software and Digital Commerce Services Division.

Digital River's e-commerce services include site development and hosting, order and transaction management, system integration, product fulfillment, e-marketing and customer service.