RealTime IT News

Big Blue Opens Doors to Real-Time Software

Seeking a way to provide customers with more hands-on opportunities to test its management software, IBM opened the doors to a new on-demand technology center Monday.

The Tivoli Orchestration and Provisioning Technology Center, in IBM's Washington System building in Gaithersburg, Md., helps clients configure and provision applications based on pre-set business rules in real-time.

Using Tivoli products like Intelligent Orchestrator, Monitoring, Enterprise Console, Configuration Manager and TotalStorage Virtualization, IBM customers can practice how to maximize server utilization by provisioning IBM eServers among pools of computing resources.

Automatically provisioning servers and other tasks in a data center are important at a time when IT administrators are looking to use software for tasks normally ceded to human engineers. The idea, according to Brian Sanchez, director of advanced technical support for the IBM Americas unit, is for users to get an idea how the technology will respond on their own networks.

Several Fortune 500 clients use Tivoli management software, which competes with suites from Computer Associates, HP and BMC. IBM leads the market for enterprise management software, a niche Gartner said grew to $5.6 billion in 2003.

With hands-on labs, IBM believes customers will more quickly learn the joys of on-demand computing. IBM has set up four other centers geared toward on-demand computing, including one in Makuhari, Japan; Montpellier, France; Poughkeepsie, New York and San Jose, California. But those centers are laser-focused on grid and autonomic computing.

The center in Gaithersburg, where IBM engineers have long tested benchmarks for its mainframes, is the first one dedicated to the company's Tivoli line of management software.

"This gives the customers different ways to come in and see what on-demand might do for them centered on Tivoli, rather than spending a lot of money and finding out later how things work," [in their data center] told internetnews.com.

Concurrently, users are expected to see the benefits of autonomic computing software on IBM eServers. A cornerstone of IBM's e-business on-demand computing strategy, autonomic technologies self-diagnose and cure glitches in a network before they have the chance to bring the system down.

Remote customers who cannot travel to Gaithersburg may visit any of IBM's 22 "exploration centers" in North America to access live technology demos from the DC provisioning lab via Tivoli Intelligent Orchestrator over the IBM intranet.