RealTime IT News

CiRBA Intelligence For Aetna Data

Health care benefits giant Aetna has just spent approximately $500,000 on a data intelligence solution from CiRBA, internetnews.com has learned.

Patti Schlosser, head of server and storage services, said the expenditure was justified by the company's growth, which has been organic and through acquisition. .

The company reported revenues of over $22.5 billion in 2005, 12 percent higher than in 2004. Its IT department supports over 1,500 servers and 28,000 employees.

"With the growth of our business, the size, diversity and complexity of our IT infrastructure have dramatically increased, requiring us to have a firm grip on the management of the technologies and processes within that environment.

"We view CiRBA's Data Center Intelligence (DCI) as a solution that will immediately address Aetna's configuration management and compliance reporting requirements," Schlosser said in a statement.

Andrew Hillier, co-founder and CTO at CiRBA, told internetnews.com that the deployment will help Aetna's IT department gain efficiencies in server and storage resource management.

Aetna's IT department currently supports a variety of platforms, including IBM's AIX, Unix on HP, as well as Sun Solaris, Linux, VMware and Windows.

The solution will provide Aetna with an inventory of all its hardware and software installations, track workloads, conduct what-if analyses and develop cohabitation indexes, all of which can help determine which servers can be safely taken off line.

In addition to identifying opportunities for server consolidation, Hillier said that DCI will provide Aetna with a range of other tools, including diagnostics such as detailed change analysis to determine why a given server or routine failed.

The tool will displace current manual processes and one-off, script-driven activities, he said.

Compliance is also an issue, given the nature of Aetna's business. Sarbanes-Oxley-inspired regulations require public companies to prove that their technology infrastructure is reliable, and that it can identify any weaknesses when they occur.

According to Hillier, the data capture and reporting capabilities of DCI will build greater rigor into production support processes and audit-control compliance requirements.

"It provides detailed audits for compliance reporting," he said. "They'll have processes and measures to prove they're compliant."

Gerry Smith, president and CEO of CiRBA, said that efficiencies in technology are particularly important for a health care organization, such as Aetna.

"In health care, with changing regulations and IT budgets growing consistently smaller, it is crucial to have full visibility into assets so that no dollar is wasted and no resource under-utilized," he explained.

CiRBA serves Global 3000 customers in a range of industries including healthcare, financial services, telecommunications, oil and gas, technology and managed services.