The iGroup, Enterworks Deliver Portal Solution
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The UK-based, e-business division of e-commerce firm Computacenter Ltd. said that bundling its technology with Enterworks would result in a corporate portal solution that integrates content and automates business processes among employees, customers and partners.
The product will enhance The iGroup's solution by integrating content from employees and functional departments quickly and easily, and displaying a unified real time view of content. Enterworks' Process Integrator manages and coordinates e-commerce transactions based on retrieved information.
The tool connects people in e-commerce interactions, guiding them through problem resolution and other activities where intervention is essential for customer service and business process management.