TIAA-CREF Turns to Vignette to Update Intranet
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The Teachers Insurance and Annuity Association College Retirement Equities Fund (TIAA-CREF) Monday said it would turn to Vignette Corp. to provide applications for the redesign of its enterprise-wide intranet, Business and Associate Services Environment (BASE).
Vignette said its applications will used to manage TIAA-CREF's information and the complexity of its Web sites.
The BASE intranet was originally designs as a reference and research source, and it has experienced steady growth in traffic and the amount of information available. But Vignette said that as the intra-company Web sites grew, employees began having trouble navigating and searching the sites for the information they needed.
"Manual content management, successful in a small, controlled environment, became less manageable as the amount and complexity of information being delivered through the Web grew," said Greg Goldman, manager of Corporate Intranet Services at TIAA-CREF. "Vignette's applications will enable us to efficiently organize, deliver and present all our intranet content with one tool."
"To best serve its more than two million customers, TIAA-CREF must place critical information at the fingertips of its 6,100 employees in a timely and efficient manner," said Dan J. Lautenbach, senior vice president of global sales and operations at Vignette. "Vignette's customer-driven Internet applications will give each TIAA-CREF employee quick and easy access to the up-to-date information most relevant to them."