Avaya Bringing UC to the Cloud
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Avaya this week announced its latest cloud effort, the Collaborative Cloud for Cloud Service Providers. The effort leverages a number of innovative technologies to provide a differentiated multi-tenant communications experience.
Bruce MacVarish,director product management for Avaya Cloud Solutions explained to EntepriseNetworkingPlanet that a key part of the solution is the Avaya Control Manager.
"Control Manager is an application we also deploy as part of our on-premise solutions and enables administrators to provision and manage the overall control over what resources, agents or individual departments have access to," MacVarish said.
He added that Control Manager is now coming to the cloud, taking advantage of its ability to provide administrative segmentation on the platform. So now the Cloud Service Provider can setup a multi-tenant offering with multiple enterprises running off the same platform.