RealTime IT News

Qwest Secures Contract from MedQuist

Broadband service provider Qwest Communications International Inc. Wednesday signed a $40 million, three-year deal with medical transcription service provider MedQuist Inc.

The agreement calls for Qwest to provide dedicated and switched voice services, and dedicated Internet access frame relay networking services to MedQuist .

Roger Attick, Qwest senior vice president of alternate channel markets, said MedQuist needs scalable, robust connectivity for data and voice communications.

"Just as physicians rely on accurate, timely transcription services from MedQuist, MedQuist relies on Qwest for the highest quality and most reliable Internet, data and voice services," Attick said.

With more than 2,300 clients, MedQuist will rely on Qwest's nationwide fiber-optic network to deliver its state-of-the-art transcription services. Established in 1973, MedQuist has grown from a handful of employees in two offices to a leading operate out of 70 service centers with 8,000 professional transcriptionists nationwide.

David A. Cohen, MedQuist chairman and chief executive officer, said the firm has experienced significant growth for the past several years and needed to extend its communication capabilities.

"To keep up with this growth, we need to work with a company that can quickly scale with our ever-increasing demand for voice and data services," Cohen said. "Qwest has met that challenge with our prior contract and is our carrier of choice for these new services."

MedQuist already has more than 100 dedicated circuits and thousands of voice and 800 lines from Qwest in operation. The new agreement is an extension of the two company's existing business relationship.