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RealTime IT News

Toronto ISP Cushions a Blow with Enlightened Self-Interest

Earlier this month, more than 3,000 Internet subscribers were stranded when Toronto-based ISP OCTonline closed shop without notice.

Toronto's largest independent ISP, Internet Direct, was flooded with calls from confused and angry Internet users. Internet Direct responded by purchasing the equipment and user list from the receiver, and has offered to cushion the blow by granting OCTonline subscribers three free months access on Internet Direct.

"We were appalled at the way these folks were cut off without warning," said John Nemanic, president of Internet Direct, and a founding board member of CAIP, the Canadian Association of Internet Providers. "This news was a black eye to all ISPs. We're stepping up to the plate to help these folks out, and to demonstrate our commitment to the Internet users of Toronto."

"Internet Direct is a very stable company, having posted profits the past three years, but not all companies in Toronto have such demonstrated stability," says Nemanic. "We offer a monthly payment plan option to our subscribers as well as annual pre-payments."

"We're stepping in to help out these users," says Nemanic. "Internet Direct's gift to OCTonline users will total more than $242,000 in value, and it is our hope that this small investment will reassure these users, and cushion the blow."