RealTime IT News

Microsoft Offers Support Tools for ISPs

Microsoft Corp. introduced today an Internet Service Provider support program for those ISPs that have licensed Internet Explorer for distribution to their customers.

In conjunction with the launch of an online support Web site, Microsoft released a cross-platform version of the Internet Explorer Administration Kit, an ISP deployment guide, and instructional video training.

The Internet Explorer Administration Kit version 4.01 provides the tools for ISPs to tailor the Web browser to their customers. The kit allows ISPs to add their brand names to the toolbar as well as preconfigure the software for better customer connections.

The ISP deployment guide provides technical expertise on customer interaction and distribution options of IE, and the instructional video is a two-hour teaching tool.

Microsoft reports it now has over 3,600 ISPs throughout the U.S. licensing the IE Web browser.

All tools are available now for download from the Microsoft Web site.