RealTime IT News

@Bigger.net Users Left Offline Again

Former customers of Internet service provider @bigger.net have gotten tossed offline as users of the one-time fee ISP again find themselves unable to log on for Internet and e-mail services.

Advertising-based ISP @Bigger.net of San Jose, Calif. started by offering customers lifetime Internet access for a one-time fee of $59.95. By mid-October, the company has closed its offices and filed for Chapter 7 bankruptcy. Earlier this year, it was acquired by Brigadoon.com of Bellevue, Wash.

Brigadoon reportedly paid $275,000 to acquire @bigger.net and the deal was finalized in November. This time, the outage is blamed on the fact Brigadoon is having trouble lining up a backbone provider.

A recorded message at the company's phone number apologizes to @bigger.net's users and promises fixes are on the way. Users are advised to get updates through Brigadoon's Web site, something they will have a difficult time doing without Internet access.

Brigadoon has seen its own share of woes. The company has had cash flow problems for the past three years. Brigadoon originally went into business connecting schools and non-profits groups to the Net and offering free e-mail accounts. It expected to make money by selling Internet services to children's parents.

In March, Brigadoon filed for Chapter 7 in U.S. Bankruptcy Court in Seattle. The company planned to restructure its Internet offerings and reduce personnel.