@Bigger.net Users Left Offline Again
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Former customers of Internet service provider @bigger.net have gotten tossed offline as users of the one-time fee ISP again find themselves unable to log on for Internet and e-mail services.
Advertising-based ISP @Bigger.net of San Jose, Calif. started by offering customers lifetime Internet access for a one-time fee of $59.95. By mid-October, the company has closed its offices and filed for Chapter 7 bankruptcy. Earlier this year, it was acquired by Brigadoon.com of Bellevue, Wash.
Brigadoon reportedly paid $275,000 to acquire @bigger.net and the deal was finalized in November. This time, the outage is blamed on the fact Brigadoon is having trouble lining up a backbone provider.
A recorded message at the company's phone number apologizes to @bigger.net's users and promises fixes are on the way. Users are advised to get updates through Brigadoon's Web site, something they will have a difficult time doing without Internet access.
In March, Brigadoon filed for Chapter 7 in U.S. Bankruptcy Court in Seattle. The company planned to restructure its Internet offerings and reduce personnel.