Jeremy Glick, 31, a leader in Customer Experience Management products and services, died on board United Airlines Flight 93 from Newark bound for San Francisco, which crashed in rural Pennsylvania last Tuesday.

Glick is believed to have taken heroic action in the final minutes of the flight, perhaps saving hundreds of lives. He contacted his wife, Lyzbeth Glick, by cell phone during the hijacking and according to the New York Times, she said her husband told her that he and three or four other passengers planned to overpower the hijackers. According to U.S. officials, their heroic efforts succeeded in thwarting the hijackers attempt to crash the plane into the White House or Camp David, which were both possible targets.

"He was a man who would not let things happen," Lyzbeth Glick said in an interview with the New York Times. Jeremy, her high school sweetheart and husband of five years, was also the father of a 12-week-old daughter, Emerson.

Glick has been one of the top performing sales managers of the San Mateo, Calif.-based Vividence since he joined the company in May 2000. Jeff Greenberg, CEO of Vividence says of Glick, "It was an incredible honor to know and work with someone of Jeremy's caliber, a true hero in every sense. Jeremy will be deeply missed by all of his friends and colleagues at Vividence. Our thoughts and prayers are with Jeremy's family and all who have suffered personal loss during this terrible tragedy."

According to Vividence's Web site, a trust fund has been established in the names of Jeremy's wife and daughter.

Contributions may be made in the form of checks payable to "Jeremy Glick Memorial Fund." Checks should reference account number 3300314192 and be mailed to the following address:
Silicon Valley Bank
Attention: Farrah Conanan
3003 Tasman Drive, Mailsort HF 280
Santa Clara, California 95054