RealTime IT News

MobileSys Drives Accurate SMS Delivery

Wireless data and network infrastructure/services provider MobileSys said it has launched a wireless enterprise alert and device management product for the enterprise. The solution is designed to "accurately deliver information to the right people at the right time on the right device," company officials said.

The new MobileSys Command Center also allows IT managers to manage and track SMS messages generated by applications using SMS, officials said.

MobileSys Command Center focuses on accurate, assured delivery of wireless alerts in addition to managing the end devices. Group, schedule, and escalation management allow team leaders to define message recipients based on shift, time zone and other delivery rules and filters for accurate targeting of recipients, while quality of service metrics track every message for assured delivery.

Command Center also provides quick integration with enterprise applications for automatic alerts and works with existing devices to leverage current technology investments.

In addition, MobileSys Command Center has a simple Web interface for employees to register and update their own wireless devices, This allows IT personnel to focus on strategic projects.

Sun Microsystems has used the first generation of MobileSys Command Center since last March to manage group wireless messaging requirements and device registration. The system has improved customer response times from Sun's global technical field personnel working on urgent customer issues by up to 90%, officials said.

When a company uses the Command Center with the MobileSys Network, companies can add a global wireless infrastructure for communication among mobile workers around the world. The MobileSys Network is a private global wireless data network that connects enterprises, ASPs and e-businesses with their employees, customers and partners. It supports virtually any wireless device for secure, reliable, two-way messaging via a single integration point.

Bob Woods is the managing editor of InstantMessagingPlanet.