RealTime IT News

Microsoft, Accenture Target Service Providers

In a joint development effort designed to offer xSPs Web services-based solutions for customer care, sales, billing, service delivery, enterprise management and business intelligence, Accenture and Microsoft Corp. , today announced Accenture Communications Solutions .NET-connected.

The co-developed .NET version of the Accenture Communications Solutions (ACS), the companies report, is a set of pre-configured best-of-breed applications for wireline and wireless carriers, Internet service providers, cable providers and other communications service providers.

Original introduced two years ago, ACS is a suite of applications that combine proprietary integration, configuration and commercially available software. Each component of the solution, Accenture reports, can be implemented separately or integrated into an existing IT infrastructures.

The new version attempts to combine Accenture's expertise in telecommunications with Microsoft's .NET technologies to enable service providers to run critical operations on hardware that is less expensive, faster and easier to deploy and maintain. ACS .NET connected is designed to standardize processes across an entire network, enhance customer service capabilities and accelerate the roll-out of new services.

"Our joint solution combines seamless integration of critical processes with Microsoft's .NET Framework and Web services to better help network service providers lower their cost, improve agility and gain the real-time transactional capability needed to provide a rich customer service experience and expand service offerings rapidly," said Diego Visconti, group chief executive of Accenture's Communications & High Tech operating group.

The news was announced today at Accenture's Global Convergence Forum in Scottsdale, Ariz.


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