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Tideworks Goes with Intranet from Eprise

Terminal operator Tideworks Technology Monday said it has spawned a new global intranet powered by Eprise Corp.'s Participant Server.

Tideworks Technology, a division of marine terminal operator Stevedoring Services of America (SSA), provides software solutions to cargo terminal operators worldwide and needed the portal as its key information conduit for 1,200 employees throughout the world.

By embracing the intranet as the ultimate employee-connecting tool on the Web today, SSA, like many other facilities, is looking to get a finger on the pulse of its employees by keeping them wired. With more than 150 business units worldwide, SSA felt creating an intranet was the optimal way to keep everybody in the know.

SSA's new intranet will support its business units by providing human resources functions such as benefits management, payroll, business templates -- even an electronic version of the company's 300-page employee handbook.

Of all the firms that provide knowledge management solutions, from IntraNet Solutions Inc. to Plumtree Software Corp., Eprise won the bid.

Michelle Boone, Tideworks' marketing manager, said her firm trusts Eprise because of its reputation and because the firm's consulting services will be something Tideworks can fall back on if needed.

"Beyond the technology, the Enterprise Advantage consulting services from Eprise are helping us ensure a successful launch by evaluating our business specifications, user and contributor needs, as well as helping us marry these to our business needs, and then creating templates that meet our specific requirements," Boone said.

Eprise, whose Participant Server also enables localized views based on the user's location and title within SSA, has integrated its products with technologies from companies such as Microsoft, Inktomi and Net Perceptions.