The new offering allows customers connected to the Internet via their telephone line to see a message displayed in a pop-up window showing the caller’s name and number.
The user can then:
- automatically interrupt an Internet session and take the call;
- reconnect to the Internet automatically with a click of
- redirect the call to Bell’s Call Answer service (or other voice mail
- redirect the call to another local number;
- send a message to the caller that the call will be returned;
- or notify the caller to try again later.
Otherwise, the caller is transferred automatically to a voice mail service
or given a message that the recipient is unavailable.
The service is targeted at families, telecommuters, and home-based workers
who are medium- to heavy-Internet users.
“With Internet Call Display, Bell customers can use the Internet and stay in
touch by telephone at the same time,” said Jose Goulet, Group
Vice-President, Consumer Markets and Sales. “It is a convenient and
cost-effective way to surf the Web and receive voice calls over a single
The service costs $5 per month and is initially available in selected areas in Ontario and Quebec.