AT&T Corp. Global Services announced Tuesday that it formed an agreement with software firm Semio Corp. to provide the company with access to its intranet-based
sales support system.
AT&T (T)set up an intranet site, Information and Knowledge Exchange (IKE), to track sales support. The company will uses Semio’s taxonomy-building software to create browseable directories within IKE. Users can click through categories of information to find what they need more quickly, even if they’re not sure what they’re looking for, the companies said.
“Semio’s directories will make finding information in IKE
easier, and that makes our sales force more efficient,” said Adam Flar, New Technologies
Manager for IKE.
“We’re pleased that AT&T Global Services selected Semio’s software,” said
Steve Marra, vice president of Marketing for Semio. “With their successful Information Knowledge Exchange intranet, AT&T has already demonstrated the value of getting
the right information to the right people. Semio’s taxonomy-building
software will make that site more effective and even easier to use.”