Concerns Spike Ahead Of’s 3Q Report

These are heady times at From the outside looking in, it appears the software-as-a-service (SaaS)  pioneer can do no wrong and shareholders—particularly those on the company payroll—are cleaning up.

The stock’s up more than 47 percent for the year. Sales, profits and its total subscriber base are all at record levels. And during its annual Dreamforce conference in September, the company assured customers the best was yet to come when it unveiled, the on-demand application development platform that CEO Marc Benioff said will forever change the way companies develop, design and access business software applications.

But if everything’s going so well, why are some analysts giving the cold shoulder just ahead of its third-quarter earnings report?

On Tuesday, Cowen & Co. analyst Peter Goldmacher reiterated his “neutral” rating on the stock, and wrote in a research note that “we view the risk/reward heading into 3Q as unfavorable,” adding that “we expect the company to beat its conservative guidance and raise numbers modestly, but we believe the financials will continue to show signs of strain.” is scheduled to release its third-quarter results on November 15. Analysts are expecting it to return a profit of two cents a share in the quarter on sales of roughly $190 million.

The modest expectations, derived mainly from’s own guidance, would only represent an eight-percent improvement from sales of $176.6 million it recorded in the second quarter and slight decline in earnings from the $3.7 million, or three cents share, it pocketed last quarter.

Obviously, there’s always the possibility that could deliver a stunning upside surprise, and few would bet against it.

But Goldmacher said that while the company’s still growing at an impressive clip, its subscription sales and deferred sales growth rate is actually decelerating and pro forma operating margins will likely check in somewhere between 10.5 percent and 11 percent for the quarter, hardly awe-inspiring for a stock trading at such a nose-bleed valuation.

And, according to’s second-quarter earnings report, the company incurred sales and marketing expenses of more than $90 million in a three-month span that netted them roughly 3,000 new customers.

Clearly, was and continues to spend a lot of money to ramp its sales team to meet increasing demand for its core on-demand CRM  and emerging platform-as-a-service offerings. However, few companies can afford or would even attempt to justify spending an average of more than $30,000 for each new customer acquired.

“They’re buying growth,” Goldmacher said in an interview with “You don’t need to be anymore intellectual than that. They talk about subscribers but last time I checked, subscribers can’t put braces on my kids’ teeth. The flow of money is decelerating so they’re spending a ton and buying growth. And they’re not seeing it in the margins.”

Reaping the profits

Goldmacher stopped short of downgrading the stock, saying he’d need to see sharper declines in certain revenue streams and further erosion of operating margins before advising clients to sell. However, other analysts covering the stock have downgraded the stock in the past month, albeit for a much different reason.

On Thursday, Wedbush Morgan Securities analyst Michael Nemeroff chopped the stock from a “buy” rating to a “hold,” mainly on valuation concerns—the stock had come within a whisker of his 12-month price target of $57 a share.

“We think it could be prudent for investors to lock in gains and/or wait for a lower price before establishing new, or adding to, existing positions,” he wrote in a note explaining his downgrade. “Our downgrade stems primarily from concerns regarding the valuation, not from concerns related to execution over the next several quarters.”

Mark Verbeck, an analyst at Cantor Fitzgerald, had a similar take. On October 15, he downgraded the shares from a “buy” recommendation to a “hold,” writing “we believe our fundamental thesis centered on the company’s strong position in the on-demand CRM market combined with a nascent, but possibly massive platform opportunity, is intact. However, we don’t find the 2-percent upside to our $58, 12-month price target compelling.”

It’s worth noting that a pair of equity research firms, Lazard Capital and Canaccord Adams, initiated coverage of the stock with “buy” recommendations in early October. Of the 34 analysts covering, 17 still rate it either a “strong buy” or a “buy” while 14 maintain either a “neutral” or “hold” rating.

That leaves three analysts who are advising clients to “sell” the stock, a recommendation that’s top executives have really taken to heart.

According to data collected by Thomson Financial, executives—primarily Benioff, CFO Steven Cakebread and Parker Harris, co-founder and executive vice president of technology—have sold more than 3.1 million shares of stock in the past six months.

And while most of the dates and amount of shares sold by these top executives are determined by automatic selling programs, there’s nothing stopping any or all of the insiders from buying shares in their own company. And in the past six months, only one insider, director Shirley Young, made a purchase of the company’s stock, picking up 5,000 shares for a little more than $200,000 on Aug. 20—the same day Benioff and Harris combined to sell 21,200 shares.

According to Cowen’s Goldmacher, the company’s apparent growth-at-any-cost strategy might portend a much more significant transaction down the road.

“One could argue all this spending shows the company is racing toward a purchase,” he said. “But I’m not sure who the logical buyer would be. If you’re a shareholder and hold a high-multiple name (like that’s very economically sensitive and has growth that’s decelerating, I think it’s dicey.”

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