Steve Bandrowczak Vice President and General Manager at Avaya Data Solutions delivered a keynote address at Interop this week on the consumerization of IT.
“Our users today are driving more of the IT decisions,” Bandrowczak said. “Is this anarchy or it progress?”
Bandrowczak said that as a CIO he used to have big training programs for users to figure out how to use applications.
“Now our end users go home sign up for a service like Google Apps in two minutes,” Bandrowczak said. “Where is the user manual, the training and the testing? Reality is that things are changing.”