One of Salesforce’s big wins in the fourth quarter was with HP, a company that has been undergoing a great deal of leadership and organizational change. Benioff noted that HP embarked on a transformation to become a more social enterprise, connecting employees, customers and partners using the Salesforce Sales Cloud, Service Cloud, Chatter and Force.com.
“When Meg Whitman announced that she had gone to Salesforce.com at her sales kickoff, she got a standing ovation,” Benioff said. “They could not wait to get off the Seibel.”
While big deals like the one with HP are good for Salesforce, Benioff downplayed the idea that his company only focuses on big deals. “Here’s the beautiful thing about this business; the deals don’t matter to us,” he said. “We don’t really care about the big deals. It’s just icing on the cake.”
Benioff stressed that Salesforce is all about transactions and throughput. His company serves a wide portfolio of customers of all sizes.
“The most important thing is that we have a broad book of business, and that we’re not dependent on any one transaction or any one customer as part of who we are as a company,” Benioff said. “We’re not all about the enterprise and the high end.e’re not all about the small business and the low end. We’re about including everyone. We want to get everyone in the social enterprise boat. That’s really our goal.”