IAC property Citysearch today announced it has acquired Insider
Pages, a reviews-based local search company located in Redwood City,
Calif. Terms of the transaction were not disclosed.
Insider Pages has more than 600,000
merchant reviews on local businesses in 30 markets across the U.S., according to Citysearch. The company said in a statement the purchase will increase its own stockpile of user reviews to over a million, with local market directory
information across more than 500 business categories.
IAC’s Citysearch isn’t the only local search property to make noise
about its user-review features.
When Yahoo introduced Yahoo Answers last year, a vice president of marketing for Yahoo said it was a way for people to find user reviews. In 2005, Amazon.com even went so far as to patent the technology behind consumer reviews.
Why is there such an emphasis on the user point of view?
“Collectively, a large enough set of user reviews can guide decisions
most effectively. That, compounded with our qualified leads to
merchants, builds a business valuable to users and local businesses,” Dinesh Moorjani, vice president of strategy and corporate development at Citysearch, told internetnews.com.
The idea is that people trust user reviews when making decisions
about what they want to buy for themselves. Advertisers love to be
around such trust. So couple search marketing with user reviews and
you’ve created a potent revenue model.
And that’s why JupiterResearch Analyst Sapna Satagopan commends the
“With applications such as Evite, [IAC] certainly has the potential
to develop a strong user base for local search,” Satagopan told
internetnews.com. “Including access to
already-created user reviews is a step that will help enable to accelerate the integration of Ask City’s elements.”
IAC said that when the acquisition is complete, Insider Pages will
retain its distinct brand identity and positioning in the market,
though its employees will move to Citysearch’s San Francisco office.