A Connecticut entrepreneur is planning to launch an e-commerce system that he
hopes will revolutionize the way people shop for airline tickets, and
eventually other products, allowing consumers to set the prices.
Stamford, CT-based Priceline.com will in essence allow consumers to name the price they are willing to pay for airline tickets.
The buyer-driven system is aimed at leisure rather than business travelers,
and a dozen major U.S. and international airlines are cooperating with the
venture, Priceline.com Chairman Jay Walker told Reuters in an interview.
The company’s Web site is scheduled to open for business today.
The 100-employee Priceline.com will initially focus on airline tickets, but
soon will expand into new cars, home mortgages, credit cards and personal
computers, Walker said. Walker, 42, raised $25 million in private capital to
launch the service, and said he wants to take the company public next year.
“We are expecting conservatively to sell somewhere on the order of 1,000
tickets a week, as our initial objective,” Walker said. “The site is capable
of handling 100,000 hits a minute. It’s a very large site we’ve built.”
Walker concedes that few, if any, companies have as yet harnessed the Internet into huge profits, but he is convinced he has hit upon a compelling idea.
There are about 500,000 airline seats that fly empty every day, and the
airlines would just as soon fill them with leisure travelers at bargain
prices, he said.
Customers can go to Priceline.com’s Web site, insert their dates and
destinations, as well as the price they can afford, and Priceline.com will
respond within an hour, Walker said.
If a customer offers $300 to fly from New York to Los Angeles, Priceline.com
will try to buy a seat for $280, and keep the difference as profit, Walker
The service is not for business travelers. “When you use Priceline, you must
agree to let the airlines pick the flight and the routing,” Walker said. “You
can’t change the tickets, and there are no frequent flyer miles.” The service
is initially restricted to flights originating in the U.S., but Walker expects to expand overseas soon.
Priceline.com also offers a toll-free phone number for consumers who are not
Internet-savvy, Walker said.
“We believe we have invented a new form of commerce, which we call buyer-
driven commerce,” he said.