CodeGuru takes a look at Microsoft’s approach to dealing with an unexpected glitch that impacted users of Office 2003: On Friday, the company revealed that due to a rights management-related issue, users wouldn’t be able to access certain older files. But just hours after that announcement, it offers a fix.
Microsoft has good news for Office 2003 users who were warned just on Friday that they would no longer be able to access files saved using the company’s rights management software (RMS): It’s got your fix.
Just a day after making the announcement, the software giant wound up addressing the bug responsible for the problem, issuing hotfixes for several of the impacted pieces of software.
“The issue of the inability to open Office 2003 documents protected with RMS has now been resolved,” Microsoft (NASDAQ: MSFT) said in a post on the Office Sustained Engineering blog on Saturday afternoon.
The post provides links to the hotfixes for Office 2003 as well as for the Word 2003 and Excel 2003 Viewers necessary for users of older Office version to view the documents. However, the company cautioned users that the hotfixes are designed to fix only this particular issue, and that they should install it only if they have the identical problem.