AristaSoft Corporation Thursday announced general availability of its business process integration solution for the high-tech equipment industry.
AristaSoft’s Enterprise Integration Platform, based on webMethods Enterprise, by Fairfax, Va. B2B integrator webMethods, Inc. , automates business processes such as quote-to-order, Internet-based customer services and supply chain management using its Collaborative Manufacturing Commerce, Customer Service Management, and Operations and Finance offerings.
“We believe that our industry-specific expertise combined with the award-winning webMethods Enterprise product suite provides emerging hyper-growth, high-tech equipment companies with a uniquely robust solution,” said Drew Hoffman, president and CEO of AristaSoft.
TollBridge Technologies is the first customer using AristaSoft’s solution to integrate its business processes in operations and finance, collaborative manufacturing commerce and customer service management. TollBridge, the leading developer of high-quality, voice-over-broadband solutions for the new generation of carriers, was operational on AristaSoft’s solution in just 54 days.
Founded in 1999, AristaSoft and its 30 strategic partners serve 16 customers in the high-tech equipment industry. AristaSoft’s service for Operations and Finance, announced in Nov. 1999, provides high-tech equipment companies with order and financial management processes. Based on OneWorld enterprise software from J.D. Edwards, the service includes support for order management, purchasing, receiving, general ledger, accounts payable and receivable functions.
AristaSoft’s Collaborative Manufacturing Commerce for the high-tech equipment industry provides bill of material management, engineering change management, supply chain integration and customer service management solutions. AristaSoft pre-configured Agile Software’s Agile Anywhere web-based application suite to create its service.
Based on leading industry practices and Nortel Networks’ Clarify eFrontOffice suite, AristaSoft’s service for Customer Service Management provides customer care management, entitlement management, return material authorization (RMA) and part request management and product quality tracking.
