PeopleSoft (Nasdaq:PSFT) and eRoom Technology Inc. have teamed up to integrate PeopleSoft Enterprise Service Automation (ESA) with the eRoom Digital Workplace platform, creating a collaborative workplace for service organizations.
PeopleSoft Enterprise Service Automation enables service process optimization from workforce planning, to service procurement, project execution and cost and revenue management. Service organizations, including professional services, staffing, and internal IT, can utilize PeopleSoft ESA to optimize resources, eliminate manually intensive processes, and improve quality of service.
eRoom’s Digital Workplace extends the functionality of PeopleSoft ESA by providing a central online meeting place and repository for project information, including proposals, project plans, milestones and budgets. The eRoom solution enables employees, customers, suppliers and partners to share ideas, review schedules and assignments, resolve issues and make real-time decisions.
eRoom provides a digital workplace for the extended enterprise, allowing organizations to quickly assemble a project team wherever people are located and manage the collaborative activities that support their complex and rapidly-changing business projects and processes.
“Extending collaboration and project execution via the internet are monumental breakthroughs for project management,” said Renee Lorton, VP and general manager of PeopleSoft Financials and Enterprise Service Automation. “Together, PeopleSoft and eRoom offer a comprehensive solution that systematically links critical project information from multiple sources, dramatically improving the efficiency of global service operations.”