Sprint has won an equipment and services contract extension from document and billing specialist Relizon worth $4 million over four years.
Relizon will use Sprint’s VPN, frame relay and Internet protocol services to connect more than 100 facilities nationwide. The services give the Dayton, Ohio, firm 24-hour network access and high-speed data transmission.
The deal also include Sprint calling cards, or Foncards, which will allow Relizon employees can connect to colleagues and voicemail as they travel to visit with customers.
“They’ve done a good job for us over the past two years, and we look forward to continued high quality,” said Brad Thompson, IT director, at Dayton, Ohio-based Relizon.
Stephen Rowley, a vice president of Sprint’s central region, said the deal includes service level agreements as well.
It’s Sprint’s second multi-million dollar deal out of the Midwest in as many weeks. The Overland Park, Kan., telecom carrier, inked a pact with COlumbus, Ohio-based IntelliRisk Management Corp., a firm that handles back-end work for credit cards firms.
Implementation work has already begun on the $3.5 million project.
Under terms of the deal, Sprint will provide voice services to the company’s call centers, ensuring that no matter where a customer calls from, the quality of the connection will be consistent.