Susan Kuchinskas

For better or worse, e-commerce lacks human sales help. Online broker Esurance hopes a virtual customer service rep can get users over the initial hump of

SAN FRANCISCO -- Good Technology released a new enterprise platform for extending enterprise applications to mobile devices. Santa Clara, Calif.-based

Microsoft revealed new details of its plans for Exchange Server, including a longer wait for the security-oriented features promised with Exchange Edge

Microsoft went live with a new subscription version of its enterprise-grade Outlook offering that also connects with its premium Web mail services MSN

MSN, Yahoo and blogging software vendor Six Apart said they would adopt a tag proposed by Google and join the effort to fight the comment spam that can

Radio frequency identification was a hot topic at the National Retail Federation (NRF) trade show this week in New York City. According to a report by

The Sun executive who helped create BSD , co-founded Sun Microsystems and spearheaded Java has a new job: partner at venture capital firm Kleiner Perkins

Sun Microsystems said it has figured out the hard part of RFID for customers. At the National Retail Federation Convention in New York Monday, Sun

The glacial pace of government is no match for the speed of private technology enterprise. After four years of work on a custom application, the FBI may

SAN FRANCISCO -- A busload of gear running Microsoft software for small businesses rolled into town Thursday. The bus is the show portion of Microsoft

Google aims to put enterprise search into the servers of small and medium-sized businesses with the release of a $5,000 appliance. The Google Mini is now

RFID tags will take off the way cell phones did, becoming almost a $3 billion market by 2009, research firm In-Stat said on Wednesday. The technology