Microsoft had acknowledged that its Windows Phone 7 handsets were dealing with a gremlin that had been driving up the data consumption rates for some users, but only described the issue as relating to an unidentified third-party app.
Until now. Microsoft has confirmed that the problem stems from Yahoo’s Webmail application, noting that a slim portion of users have seen their data usage soar because of a glitch in the program.
“We have determined that an inefficiency exists in the synchronization of e-mail between the Windows Phone Mail client and Yahoo Mail,” a Microsoft spokesman said. “This inefficiency can result in larger than expected data usage for a very small percentage of users.”
Microsoft explains that it is working with Yahoo to develop a patch to fix the synchronization error to address the unwarranted data transfers, due out in the coming weeks.
Enterprise Mobile Today has the story on Microsoft’s mobile trouble with Yahoo Mail.