Users Love, Loathe Their Cell Phones: Survey

Constant interruptions and the huge influx of spam and malware on mobile devices aren’t enough to keep people off the grid. In fact, most cell phone users view their devices as a safety blanket that also happens to make it easier to organize staff meetings.

As Enterprise Mobile Today reports, a new survey finds that texts, email and other mobile applications are being used by more people of all ages despite the fact that most people are often annoyed by cell phones in general.

And while smartphone sales continue to surge — up from 50.5 million units in the second quarter of 2009 to 61.6 million in the second quarter of 2010 — they still only represent about one in five handset in use today.

This would explain why the majority of those queried said making and receiving voice calls is still the main reason they use their handsets, with the typical user making and receiving about five calls a day.

Cell phones, including smartphones and their “dumber” handset brethren, provide both security and frustration to most users, according to a new survey of more than 2,200 Americans by Pew Internet.

While the fact that 57 percent of cell phone users surveyed said they had received some form of spam or malware via either an instant message, email or text message on their mobile phones, they’re still not shying away from the devices’ most compelling applications.

Texting by adults increased to 72 percent from 65 percent since the last survey in September, with 5 percent of respondents saying they send more than 200 text messages a day or more than 6,000 a month.

Read the full story at Enterprise Mobile Today:

Mobile Phones Provide Security, Prompt Frustration: Survey

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